Did you ever have one of those days? That's a silly question, I suppose. Since the dawn of 2020 all of us have been having one of those decades. However, even in the midst of a problematic year some days are more problematic than others. I had one of those days last Monday. In fact, the troubles started on Saturday and built up until it exploded into to a Keystone Kops-like comedy of irritations and annoyances.
My year-old router began to malfunction over the weekend. At first I didn't know it was the router. I was blaming Cox for our wifi blinking out a couple of times a day, mainly because when we called the helpline and activated the automatic reboot, it worked. Until it didn't. I finally got hold of a person to talk to, who did that voodoo they do and determined it wasn't them, by gosh, and it wasn't our modem either, which was working fine.
The lovely young man from Cox then offered to switch us to a combination router/modem for even less money than we currently pay for our service. So I say dandy! I can return their rented modem and pick up said piece of combo equipment at a nearby Cox store on Monday. In the meantime, young man reboots me one more time so I can continue working over the weekend.
Monday morning I arise, raring to go, walk into the kitchen to find it covered in ants. I spend an hour murdering ants with citrus fruit wash and wiping up ant bodies while my husband runs to the store to buy ant traps. Once the counter is purified, I unplug the modem and off we go to the Cox store. All goes smoothly - in fact it's easy as can be - and home we go with our new modem/router combo.
I hook it up with no trouble, which is an amazing feat in itself, then spend the next hour signing in all our many devices to the new network. The phones and computers are no problem, but the printer nearly drives me out of my mind. At last I get it done, just as husband walks in and announces that the modem/router HUMS. The other modem didn't do this. He calls Cox, finally gets a person, who tells him, No, the device should make no noise at all.
So I unhook the device, put it back in the box, and back to the Cox store we go. When we explain the problem, lovely young tech says, "Oh, we get that complaint a lot. They all do that. It's the fan." Husband, all red in the face, says, "You'd better let your Helpline people know that."
Young lady is apologetic, but says the best she can do is give us another device and hope it doesn't hum as loudly. We take the new device home, I hook it up and re-connect all our varied electronics to yet another new network. This time I cannot get the printer connected to save my life.
Eventually a message comes up on the printer screen that basically says "your printer is discombobulated. Please unplug it, wait a while, and try again."
An hour later, I renew the siege, and after much coaxing, I manage to get the printer connected. Still doesn't print, though, because now it's out of ink, and I do mean dry as a bone. We really need a new printer, but I just spent nearly $80 for ink and I'll be damned if I'm going to get rid of this one until I get my money's worth out of that ink. I change all the ink cartridges and end up with fingers that look like I still write with a quill pen, but by damn the printer prints.
So now we have excellent fast wifi and a printer that prints, and a modem/router combo in the office/spare bedroom that hums like a mosquito.
Ah, what fun you had. We had some internet problems recently. Kept on blaming our ISP. Turned out to be a power strip that was slowly going bad. Now things are much better.
ReplyDeleteI don't know why techie problems are so exhausting. Endless menu holds are right behind them.
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